Shipping policy
Last Updated: 08/20/2026
Thank you for shopping with Mavlov. This Shipping Policy explains how we process, ship, and deliver orders placed through https://mavlov.com.
1. Order Processing Time
We aim to process orders within 1–3 business days after payment has been successfully confirmed.
Orders are not typically processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, sales, promotions, or holidays, processing times may be longer. If there is a significant delay with your order, we will make reasonable efforts to notify you.
2. Shipping Locations
We currently ship to:
USA only
If your location is not available during checkout, we may not currently offer shipping to that destination.
We reserve the right to update our available shipping locations at any time.
3. Shipping Rates
Shipping charges are calculated as follows:
Free Shipping
We offer free shipping on: All orders
Any applicable shipping charges will be displayed during checkout before you complete your purchase.
4. Estimated Delivery Times
Estimated delivery times may vary depending on your location and selected shipping method.
Domestic Shipping
Estimated delivery time: 5–8 business days after dispatch.
International Shipping
Currently not available.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email at themavlov@gmail.com, where applicable.
If tracking is available for your order, we will provide a tracking number and instructions for tracking your shipment.
Please allow 24–72 hours after shipment for tracking information to become active.
6. Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully review your shipping information before completing your purchase.
If you need to change your shipping address, contact us as soon as possible at themavlov@gmail.com. We may only be able to make changes before your order has been processed or shipped.
We are not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer, except where required by applicable law.
7. Failed or Undeliverable Deliveries
If a package cannot be delivered due to an incorrect address, refusal of delivery, repeated failed delivery attempts, or another issue caused by the customer, the package may be returned to us.
In such cases:
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Additional shipping fees may apply to resend the order.
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Original shipping charges may be non-refundable.
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Refunds for returned orders may be subject to deductions for shipping or handling costs, where permitted by applicable law.
We will contact you, where possible, to discuss the available options.
8. Lost, Delayed, or Damaged Shipments
If your order appears to be lost, significantly delayed, or arrives damaged, please contact us at themavlov@gmail.com.
Please provide your:
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Full name
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Order number
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Tracking number, if available
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Description of the issue
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Photos of the package and item, if the shipment arrived damaged
We will review the situation and work with the relevant shipping provider to determine an appropriate resolution.
9. Incorrect or Missing Items
If you receive an incorrect item or believe an item is missing from your order, please contact us within 7 days of receiving your package.
Please include your order number and, where applicable, photos of the items and packaging.
We will investigate the issue and provide an appropriate resolution.
10. Changes or Cancellations
If you wish to change or cancel your order, please contact us as soon as possible at themavlov@gmail.com.
We cannot guarantee that changes or cancellations can be made once an order has been processed or shipped.
11. Contact Us
If you have any questions about shipping or delivery, please contact us:
Store Name: Mavlov
Website: https://mavlov.com
Email: themavlov@gmail.com
Thank you for shopping with Mavlov.